FOR 34 YEARS, WE’VE MADE A NAME FOR OURSELVES.
NOW, WE’RE MAKING ANOTHER.
When we began our work at Great Lakes Caster in 1980, we realized something—a lot of responsibility rests on a simple caster, no matter the product it supports. Our family has welcomed the responsibility to support you, always striving to provide the best quality product, at the best price, without compromise. That’s a commitment that will never change.
One thing, however, is changing — our name.
GREAT LAKES CASTER IS NOW CASTERDEPOT.
CasterDepot signals a new era for our company and a new generation of leadership for our family. The change gains us greater inclusion for our offices outside the Great Lakes region and more directly speaks to who we are and where we’re going. Moving forward, you can expect greater expertise and consultation on your orders, along with streamlined ordering and returns.
EASIER ORDERING + DELIVERY. EVERY TIME.
We are proud to announce the launch of casterdepot.com. This new website dramatically simplifies and streamlines your ordering process:
- Easy product filtering by product type, application and brand
- Refined selection of proven, best-of-category products available for immediate delivery
- Wish lists and order history
- Blog with caster tips and insights
Our client service team is available for Everyday Q&A™: to answer your questions, provide fit assessments and recommend product options that provide the best price and value combination. And if you’re ever not satisfied? CasterDepot offers a 100% Satisfaction Guarantee. Return any item for a refund—never store credit. We’ll even wave the restocking fee on any of our CasterDepot Select preferred inventory items.
EXPERTISE YOU CAN COUNT ON. EVERY TIME.
The digital world makes it easier to access basic information and complete routine purchases, but nothing can replace the expertise you’ll find in the CasterDepot team. Purchasing professionals, engineers and maintenance leaders can rely on our expertise for advanced planning, custom design and inventory management.
- Our Caster Consultants are available in the field, on the phone or via email
- Product design and planning solutions
- Field audits and assessments
- Inventory planning
You can count on us to continue to raise our standards of expertise and service for your most complex caster needs.
CONTINUOUS IMPROVEMENT.
As a testament to our growth as a business and the efficiency of our processes, we are now ISO-9001:2008 certified. This certification recognizes our ability to consistently provide product that meets client and applicable statutory and regulatory requirements, as well as our continual improvement of our systems and standards. We're proud to see decades of hard work being recognized with this certification and will continue the pursuit of excellence that helped us achieve it.
Thank you for your continued support!
CasterDepot.
Expert. Easy. Every Time.
Regards,
Jason Popma
President
We made this Q & A page to help with any questions you may have.
